POLICIES
Changes to Price:
We regretfully have recently been faced with a very volatile economy particularly in respect to fuel prices. No doubt you have noticed this at the gas pump yourself. Unfortunately, this situation is beyond our control and we have found it necessary to implement a fuel surcharge. Please be aware that as a company dependent on fuel (now our second largest expense), if fuel prices fluctuate significantly between the date of your deposit and your cruise date, we reserve the right to increase the fuel surcharge in proportion to the increase in fuel prices. Nekton Diving Cruises, LLC is committed to keeping our cruises affordable to all and we hope the international and domestic oil situation changes for the better in the very near future. We pledge to do our very best to keep our prices down through efficient operations in order to make our dive cruise vacations affordable for both our loyal return guests as well as our new guests. Also, please note that port charges, taxes, flights, dive permits and other fees are subject to change without advance notice. These increases will be passed on to our guests.
The Diving and Our Diving Policies
The diving is truly spectacular and the following guidelines will give you an idea of our diving procedures and policies:
- Unlimited diving available based on individual profiles. This means you are basically free to dive as you like during the times the dive deck is open as long as you stay within the bounds of recreational diving and use our sign-in / out board
- In keeping with the teachings of the major training agencies, the 130' maximum diving depth limit is observed.
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Expected water temperature will average 77F - 85F degrees.
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Conservation laws do not permit spear fishing or collection of any marine life while on scuba. Please do not bring spear guns or Hawaiian slings onboard.
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Nekton support DAN's position that alcohol consumption prior to and after a dive encourages physiological changes that increase the risk of decompression sickness. We enforce the policy that "your first drink of the day marks your last dive of the day." Ultimately, final responsibility for alcohol consumption belongs to each passenger.
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We also advocate the buddy system.
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If you plan to take a certification course including Open Water, Advanced, Nitrox or any specialty, you will need to complete a medical release singed by your doctor. Please request the Medical Statement form from our booking office.
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Fun is Mandatory!
In general, Nekton Diving Cruises follows and enforces the accepted diving standards and guidelines of the major U.S. dive agencies like PADI, NAUI and Divers Alert Network. If there is any question or problem on your cruise, please let a crew member know immediately so we can resolve it to your complete satisfaction.
Right to refuse Service
We are delighted to have provided a safe and enjoyable cruise to thousands of guests over the years. To facilitate our ability to continue to provide safe and enjoyable cruises to our guests, Nekton Diving Cruises, its owners and employees reserve the right to refuse service to any diver whose behavior or health is believed to be a danger to the safe operation of the vessel. This policy provides, among other things, that a booking request may be denied, for example, where the guest's conduct on a prior cruise has resulted in strong negative feedback from former guests and/or crew. In addition, a guest may be removed from the vessel or be denied air fills where, in the opinion of the ship's captain, a guest is unfit for diving, travel or is a risk or danger to him or herself or a disturbance or danger to others. Any illegal drug use will result in immediately being turned over to local authorities. Nekton Diving Cruises is not liable for its refusal to provide air fills to any passenger or for its removal of any guest in accordance with these policies. In addition, Nekton Diving Cruises shall not be required to refund any amount paid by any guest who must leave or discontinue diving prematurely pursuant to the either policy, nor shall Nekton be responsible for lodging, meals, return transportation or other expenses incurred by the guest or for any consequential or punitive damages. Nekton does not discriminate based upon race, color, national origin, religion, sex, ancestry or sexual orientation and is an equal opportunity employer.
Smoking
Smoking is not allowed anywhere inside the vessels. There is a designated smoking area on the stern of the outdoor sundeck. Smokers must remain in the designated smoking area while smoking.
Cancellation Policy
All cancellations must be made in writing and received by Nekton Diving Cruises at our Fort Lauderdale office. If you cancel more than 180 days prior to departure, you will be refunded 66% of your deposit. Cancellations between 180-90 days prior to departure will be refunded 33% of the deposit. Cancellations between 90 and 60 days of departure forfeit the full deposit. No refunds of deposits, credits, cruise fares or any fees, taxes or fuel surcharges will be granted for cancellations within 90 days of departure. No refunds or credits will be granted for non-appearance on the date of departure.